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Darkside.

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• Now hiring · Part time · Full or partial schedules welcome

  Membership & Facility Coordinator

  $10 to $15 an hour based on experience, plus a $20 commission for every new member you enroll and a free family membership at Darkside.

  Apply by email →
  Full job descriptionHide job description+

  About the role

  Darkside is hiring part time Membership & Facility Coordinators. These are the first faces new students see and the people who keep our gym looking its best. Depending on availability, the weekly hours may be shared between more than one person, so partial availability is welcome.

  Membership and front desk is the main part of the job. You welcome trial students before class, check in on them after class, and help them choose the membership that fits their goals.

  Facility care comes second. While classes are in session, you keep the mats, equipment, locker areas and front desk clean, stocked and ready for the next group.

  If you love fitness, enjoy talking with people, and take pride in a well run space, this role is for you.

  Membership & front desk

  Mainly in the 10 to 15 minutes before and after each class.

  • Greet every student and visitor as they walk in, and check members in.
  • Welcome trial students: complete their waivers, give a short tour, explain what to expect, and introduce them to the coach.
  • Follow up with trial students after class: ask about their experience, answer questions, and walk them through membership options.
  • Enroll new members: explain pricing, complete sign up paperwork, and process payment through our system.
  • Answer walk in questions about classes, schedules and pricing.
  • Keep simple records of trial visits, follow ups and new enrollments.

  Facility care

  While classes are in session. Covers the entire building, not just the areas listed below.

  • Wash, dry and fold gym laundry (towels, rental gear, uniforms).
  • Clean and disinfect mats, bags, equipment, restrooms and locker areas.
  • Keep the front desk, lobby and retail area neat and organized.
  • Restock supplies such as cleaning products, paper goods, water and retail items.
  • Take out trash and handle light upkeep; report repairs or safety issues to management.
  • Help open or close the gym as scheduled.

  Requirements

  • 18 years or older.
  • Able to pass a background check. This role will work around children once youth classes launch.
  • Available for some or all of the shifts below.
  • Friendly, confident communicator, in person and by phone or text.
  • Comfortable asking for the sale and handling questions about price.
  • Able to stand and move for a full shift, bend, and lift up to 30 lb (laundry, mats, supplies).
  • Reliable, on time, and able to work on your own without close supervision.

  Nice to have

  • Bilingual in English and Spanish.
  • Experience in sales, customer service, front desk or hospitality.
  • Experience training in martial arts or another fitness setting.
  • Comfort with basic tech: tablets, booking software, payment systems.

  Who thrives here

  • Positive, high energy. You make people feel welcome the moment they walk in.
  • Lives an active lifestyle. You don't need to be an athlete, but you're passionate about fitness and can speak to its benefits from experience.
  • Represents the brand. You present a clean, professional appearance in team apparel and set the tone for our culture.
  • Takes ownership. You notice what needs doing and do it without being asked.

  Schedule

  • Monday: 5:30 pm to 8:30 pm
  • Tuesday: 5:30 pm to 8:30 pm
  • Wednesday: 4:30 pm to 8:30 pm
  • Thursday: 5:30 pm to 8:30 pm
  • Saturday: 9:30 am to 1:30 pm

  About 17 hours a week in total. Once youth classes launch (start date TBA), Monday, Tuesday and Thursday shifts start at 4:30 pm, bringing the total to about 20 hours. These hours may be split among more than one person.

  Pay & perks

  • $10 to $15 per hour, based on experience.
  • $20 commission for every new student who signs up for a membership.
  • Free family membership at Darkside.
  • Hands on sales and customer service experience in a growing gym.
  • Dress code: a Darkside (DMT) team tee, which we provide, with jeans or athletic wear.

  How to apply

  Get a feel for our gym and community at dmtgym.com, then reach out. Tell us why you'd be a great fit, which shifts you can work, and whether you speak Spanish.

  Email your resume with the button below, call or text (214) 810-8516, or stop by the front desk during class hours.

  Darkside is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Employment is contingent on a successful background check, conducted in line with applicable law.

  Apply by email →